CASE STUDIES

SIMPLY TIME TACKLES RHONA'S TO-DO LIST

Rhona Gardiner is 33 and lives in Newquay. She runs Excess Energy Communications, a busy public relations and marketing agency employing three staff. She also co-owns a surf travel company.

Rhona moved to Cornwall from a high-flying PR career in London to enjoy a better work-life balance. But since relocating to the South West she is busier than ever and regularly puts the needs of her clients ahead of her own.

Lifestyle manager Katherine Ogg took on a number of different tasks for Rhona, including choosing gifts for friends and clients, researching health insurance and arranging clothing repairs, dry cleaning and alterations.

Rhona says; "I met with Katherine and started to put together a list of things I've been meaning to get done for ages. My list started off quite small but it got bigger and bigger as I thought of more things I needed to get sorted.

"The tasks weren't things I felt I could ask my staff or colleagues to help with but Katherine just took it on and made it all happen. Her experience and contacts both in and out of the county made it much more straight forward."

She added; "Working in consultancy, I spend my entire life thinking about what other people need so it was really nice to know someone was doing that for me.

"For example, there was a pair of shoes I've had for years that needed repairing but I realised they needed specialist attention.

"Katherine contacted the shop in Birmingham, where staff recommended a respected shoe repairer, so now I've re-discovered a beautiful pair of shoes which I've not been able to wear in ages.

"I've since recommended Simply Time to my friends as we value our free time - we'd just love to have more of it. You can't describe how good it feels to have someone come and take on things for you."